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Leadership

The team are busy delivering our CPD accredited HEADSMART mental health awareness course to one of the largest contact centres in the UK. Delivered virtually over zoom and supported by our online portal, team leaders and managers have been sending...

"Easily the best workshop I have attended. The pace was great, the interaction also." Our brilliant training team are busy rolling out virtual 3 hour sessions to colleagues far and wide across the globe. If you would like a 30 minute call...

Many of the clients we are currently working with are busy reorganising their businesses, teams and making plans for changes in 2021. In most cases the conversations with their teams are taking place virtually or over the phone and for some...

Missing working together to fix those operational problems? Some managers are feeling stressed as we approach the year end. Targets have been missed, COVID-19 has changed the way we work and now the review of 2021 budgets have started. Team problem...