Be kind to you - Give yourself a break. You will make mistakes. You will say and do things you regret or will be embarrassed about. Forgive yourself. You don’t have to be perfect. You have a busy life and job –...
Many of the clients we are currently working with are busy reorganising their businesses, teams and making plans for changes in 2021. In most cases the conversations with their teams are taking place virtually or over the phone and for some...
I have had the best week! Working with a great client, together developing a 3-year plan to engage a global team. Lots of long calls, challenging team sessions and all virtual. At the start, the CEO set us all a challenge that...
We receive 11 million bits of information every second, but the executive, thinking centres of our brain can effectively process only 40 bits of information, according to Shawn Achor, co-founder of the Institute for Applied Positive Research and author of...
There are many different drivers of vulnerability, and the FCA survey pre COVID-19 showed that 50% of UK adults display one or more characteristics of being potentially vulnerable. The FCA defines a vulnerable consumer as ‘someone who, due to their personal...
Missing working together to fix those operational problems? Some managers are feeling stressed as we approach the year end. Targets have been missed, COVID-19 has changed the way we work and now the review of 2021 budgets have started. Team problem...
During COVID-19, we have regular contact with colleagues of clients who are working from home and doing a brilliant job. As we all get to know each other, people relax and open up about what they feel hampers their performance and...
Hopefully with the dreadful impact of COVID-19, we now know that command and control management is on its way out and managers who practice empathy and make an effort to connect with their colleagues are “in” …. but let’s be...
As employers, we need to prepare our managers to help those affected by grief, whether they be working at home or in their workplace. Grieving is a highly individual experience; there’s no right or wrong way to grieve. There are some...
It’s brilliant when we are achieving as a team. We work well together, we seem to all be on the same wavelength, we often relax together and can finish each other’s sentences. Many of us work within brilliant diverse teams,...