Can Emotional Intelligence be the key to a successful workplace?
There is an area which a business can address if it wants to lift itself from averagely successful to excellent, how well the people in the business work together. How well people work together is facilitated through emotional intelligence in the workplace.
What Is Emotional Intelligence?
The concept of emotional intelligence was first coined by psychologists Peter Salovey and John Mayer in a landmark article in 1990. In 1995, psychologist and Daniel Goleman popularised the concept with the release of his book, Emotional Intelligence: Why It Can Matter More than IQ.
Emotional intelligence refers to identifying, evaluating, and managing emotions in one’s self as well as other people:
- Understanding Emotions
- Managing Emotions
- Perceiving Emotions
- Using Emotions
A business which is emotionally intelligent has staff who are:
- motivated, productive, efficient, aligned with the business, and committed;
- effective, confident, likable, happy, and rewarded.
A business in which the staff are emotionally intelligent is one which enables them to work together to maximum effectiveness. This can increase the success of a business.
If your business would benefit from being a more cohesive workforce, please get in touch on 01924 666295.